Metadata
- Author: Douglas Stone
Highlights
Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When It Is Off Base, Unfair, Poorly Delivered, and Frankly, You’re Not in the Mood) — location: 27
The goal is to be a little better tomorrow, or at least to try to be — and if you aren’t, to be a little better the day after that. — location: 174
Just this: we are all human beings who want to love and be loved, see and be seen. We have perceptions and thoughts and feelings, and we work and play with other human beings who have their own perceptions, thoughts, and feelings: — location: 205
How to explain it all? Just this: we are all human beings who want to love and be loved, see and be seen. We have perceptions and thoughts and feelings, and we work and play with other human beings who have their own perceptions, thoughts, and feelings: — location: 204
People are people. It is true today, it was true ten years ago, and it was probably not much different ten thousand years before that: — location: 214
Relationships that deal productively with the inevitable stresses of life are more durable; people who are willing and able to “stick through the hard parts” emerge with a stronger sense of trust in each other and the relationship, because now they have a track record of having worked through something hard and seen that the relationship survived. — location: 218
Delivering a difficult message is like throwing a hand grenade. — location: 352
Achieving perfect results with no risk will not happen. Getting better results in the face of tolerable odds might. — location: 404