and looked me straight in the eye. “Why didn’t you tell me?” As that question was rolling around in my mind with no good answer, he asked me a second question: “Why didn’t anyone tell me? I thought you all cared about me!” It was the low point of my career. I had made a series of mistakes, and Bob was taking the fall. Not only was my earlier praise a head-fake— (Page 8)
Thanks in part to their polite persistence, a new product, AdSense for Mobile Applications, was born. Another of my favorite Radical Candor stories is that of Roy (Page 34)
We learn more from failure than success (Page 37)
Second, it made me appreciate Sheryl and inspired me to give better guidance to my team. The way she gave praise and criticism got me thinking about how to teach other people how to adopt this style of management. (Page 38)
The problem with living at the top of a hill is that you always have to walk uphill just to get back home (Page 42)
When this is the toxic culture of guidance, criticism is a weapon rather than a tool for improvement; it makes the giver feel powerful and the receiver feel awful (Page 44)
We learn more from our mistakes than our successes, more from criticism than from praise. Why (Page 53)
We learn more from our mistakes than our successes, more from criticism than from praise (Page 53)
